Training Phases

Optimize training effectiveness by implementing the following steps

Phase

Manager

Trainer

Trainee

Before Training

•  Include supervisors and trainees in the needs analysis

•  Explain the importance of the training

•  Make the new skills part of the job requirements

•  All managers, supervisors, and co-workers should be trained– preferably together

•  Tailor instruction to fit the needs analysis

•  Develop behavioral objectives

•  Design instruction

•  Determine the delivery format

•  Provide pre-training exercises

•  Contribute to needs analysis

•  Complete pre-training exercises

During Training

•  Prevent interruptions

•  Transfer work assignments to others

•  Communicate training support

•  Introduce behavioral objectives

•  Present course material

•  Conduct training exercises

•  Give individualized feedback

•  Actively participate

•  Link with fellow trainee

•  Complete assignments

•  Create work related behavioral contracts

After Training

•  Set mutual expectations for improvement

•  Provide time and opportunity to practice new skills

•  Provide tools and materials for the new methodology

•  Provide role models

•  Give positive reinforcement

•  Offer rewards for demonstrated new behavior

•  Provide post-training support

•  Evaluate results and provide feedback

•  Offer supporting courses

•  Review course material

•  Practice learned skills

•  Work collaboratively with co-workers

•  Emulate a role model